Customer service
Shipping & Payment
Your convenience and satisfaction are our priority
๐ฆ Shipping
We take great care to ensure your favourite beauty products arrive quickly and safely. We work exclusively with Speedy to guarantee high-quality service.
Delivery Methods
Delivery to a personal/work address or to a convenient Speedy office location.
Delivery Time
Standard delivery time is 3 to 5 business days.
Shipping Cost
Shipping costs are calculated automatically at checkout.
๐ Special Offer
Enjoy FREE SHIPPING on all orders over 30 EUR!
๐ Return Policy
If, for any reason, you decide to return a purchased product, you may do so within 14 days of delivery.
Return Requirements:
โ Intact Packaging
The box and protective seals must not be opened or damaged.
โ Original Condition
The product must not be used, tested, or have any signs of wear.
โ Documentation
Please keep the receipt or invoice that accompanied your order.
Note: For hygiene reasons, cosmetic products with a broken seal are not eligible for return.
Have questions? Contact us and we will be happy to help!